Trilogy
Ingredients

Frequently asked questions

1. How do I use Trilogy Certified Organic Rosehip Oil?

Trilogy Certified Organic Rosehip Oil can be used alone or in conjunction with your other favourite Trilogy products.  After cleansing, massage a couple of drops of Rosehip oil gently into the skin (avoiding the eye area) before using your Trilogy moisturising products.  Alternatively, mix a couple of drops of Rosehip oil with your moisturiser in the palm of your hand before applying to the skin.  You may also mix a couple of drops of Rosehip oil with your mineral makeup.

Read about the benefits of Rosehip oil.

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2. How do I use a skin serum?

We recommend the addition of a serum to your skincare routine.  These highly-concentrated formulations are designed to provide extra nourishment and boost the health of your skin. 

  • Trilogy Certified Organic Rosehip Oil:  Boosts skin with essential fatty acids.  Use to moisturise and smooth dehydrated skin, soothe sensitised skin or balance oily/combination skin.
  • Nutrient Plus Firming Serum:  great for all skin types, especially oily/combination skin.  Use alone or under your Trilogy moisturiser to firm the skin and help restore a brighter, more luminous complexion.
  • CoQ10 Booster Serum: fantastic for dry/dehydrated skin.  Use this powerful antioxidant formula under your Trilogy moisturiser to enhance the skin’s natural repair function and boost skin’s radiance.
  • Very Gentle Calming Fluid: perfect for easily-irritated, sensitised skin. Use alone as a light moisturiser or before Very Gentle Moisturising Cream to provide comfort and soothing hydration.

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3. How do I use my Age Proof products?

Age Proof products are versatile and can be used in any combination depending on the individual needs of your skin.  However, for super-smooth, super-nourished skin, we recommend the following steps:

  • Cleanse your skin with your favourite Trilogy cleanser
  • If you are concerned about fine lines and wrinkles or uneven skin tone, apply Triple-Action Line Smoother directly on the areas of concern.
  • Apply your choice of serum:
    Nutrient Plus Firming Serum to gently firm the skin and help restore a brighter, more luminous complexion.  Great for all skin types, especially oily/combination skin.
    CoQ10 Booster Serum to nourish and deeply hydrate the skin and to enhance the skin’s natural repair function.  Fantastic for dry/dehydrated skin.
  • For nourishment and protection during the day, apply Daily Defence Moisturiser with SPF15.
  • To hydrate your skin while you sleep, apply Replenishing Night Cream.

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4. What exfoliating agent is used in Trilogy Gentle Facial Exfoliant?

Our Gentle Facial Exfoliant contains Jojoba wax beads, which are tiny spheres derived from the Jojoba plant.

Jojoba beads have smooth, rounded edges, which, when massaged into the skin, gently buff and polish off dead skin cells and debris to reveal softer, smoother, more radiant skin.  We prefer Jojoba beads to other natural exfoliating agents like Apricot or nut shells, whose irregularly-shaped edges can scratch and irritate the skin.

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5. I am particularly concerned about signs of ageing around my eyes. What products do you recommend?

Trilogy has two products designed to care for the delicate skin around the eye area:

Eye Contour Cream is a unique gel/cream formulation containing Eyebright and Aloe Vera to help reduce puffiness and refresh the skin, as well as Rosehip oil, Avocado oil and Vitamin A to nourish, repair and improve elasticity to fight premature ageing and reduce the visible appearance of fine lines and wrinkles.

Age Proof Triple-Action Line Smoother is a breakthrough formulation designed to target deep wrinkles and fine lines, helping to promote younger-looking skin.  Evening Primrose and Olive oils nurture and smooth the skin whilst Hydroxproline – a plant-derived Amino Acid – stimulates the production of collagen, protects elasticity and defends the skin against free radical damage.

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6. What products do you recommend for sensitive skin?

All Trilogy skincare products may be suitable for people with sensitive skin.  However, if you have suffered from sensitivity most your life or are experiencing a period of sensitivity due to environmental or hormonal changes or in reaction to another product, we recommend using our Sensitive Skin range to strengthen your skin’s fragile moisture barrier. 

Depending on your skin’s tolerance, you can slowly add other Trilogy products to your skincare routine as needed.  Trilogy Certified Organic Rosehip Oil is an ideal addition to help soothe sensitised skin, as is our Eye Contour Cream.

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7. Can I use Trilogy products during pregnancy?

The entire Trilogy range is suitable for use during pregnancy and whilst breastfeeding with the exception of our Intensive Lip Treatment as it contains Sage and Rosemary essential oils, which are not recommended for use during pregnancy as a precautionary measure.

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8. Do you use preservatives in your products?

Trilogy uses a minimum amount of preservatives in our products to guarantee safety and efficacy.  The preservatives we use have been selected for their globally-approved safety record, which comply with EU cosmetic directive standards.  Preservatives are always used at minimal levels of 1% or less, supported with natural preservatives such as Vitamin E, Rosemary Leaf extract and Benzyl Alcohol.

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9. Do your products contain parabens?

No Trilogy product contains paraben preservatives.

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10. Parfum is listed as an ingredient in most Trilogy products. What perfumes and fragrances do you use in your products?

We only use 100% natural blends of essential oils.  No synthetic perfumes are used in Trilogy products.  The term ‘parfum’ is the industry term for all perfumes and fragrances, whether natural or artificial.

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11. I have a gluten intolerance, and I have noticed that some products contain Wheat Straw Glycosides. Can I use the products that contain this ingredient?

Yes.  Wheat Straw Glycoside contains NO gluten and can safely be used by people with gluten intolerance.  This ingredient is obtained by the reaction of Ceteryl Alcohol with sugars derived from Wheat Straw and is used as a natural emollient in our products.

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12. Do Trilogy products contain animal derived ingredients? Are they suitable for Vegans?

Trilogy products do not contain animal derived ingredients except for Honey and Beeswax. Most are suitable for Vegans with the exception of the following products:

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13. Are Trilogy products tested on animals?

Trilogy is against the testing of products on animals and we will not work with laboratories that test on animals.  All Trilogy product testing is undertaken by happy human volunteers.  Read more about the animal organisations we support.

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14. Do you source your Palm oil from sustainable plantations?

Yes. Trilogy is committed to promoting the growth of sustainable Palm oil plantations.  Therefore, we source our Palm oil from a founding member of the Roundtable on Sustainable Palm Oil (RSPO), which has RSPO Compliance Certification for its sustainable Palm oil production.

Read how we help save Orangutans.

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15. Do any of your products contain an SPF?

Yes. We have three daily moisturising creams with an SPF in our range: Age Proof Daily Defence Moisturiser with SPF15, Vital Moisturising Cream SPF15 and Natural Actives for Men Moisturiser with SPF15.   All are are designed to hydrate and nourish the skin whilst offering broad spectrum UVA and UVB protection.

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16. I use a Trilogy Shampoo but it does not lather like some shampoos. Why?

The addition of foam to cleansing products, whilst aesthetically pleasing, is unnecessary.  Have you ever noticed how the detergent in your dishwasher cleans dishes just as well - if not better - than the bubbly detergent in your sink?

Trilogy uses ammonium laureth sulphate as a cleansing agent in its shampoos as opposed to the more commonly-used ammonium lauryl sulfate or sodium lauryl sulphate.  This is because ammonium laureth sulphate is considered to be very mild.  This ingredient also produces less unnecessary foam.  Trilogy does not include any further foaming agents to increase foaming activity in our shampoo range.

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17. I have colour treated hair, can I use Trilogy shampoos and conditioners?

The Trilogy hair care range combines natural cleansing agents from Coconut and Wheat Amino Acids with nourishing plant oils to provide gentle cleansing and conditioning for hair without stripping natural oils and nutrients.  These gentle, effective formulations can be used for all hair types and are suitable for colour-treated hair.

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18. Is Trilogy packaging recyclable?

All Trilogy glass, paper card and plastic packaging is recyclable.  You will find the relevant recycling codes printed on our products.  Read more about our recycling codes.

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19. Do Trilogy products have expiry dates?

Product expiry dates are printed on the packaging of Trilogy products and are embossed on the top of the tubes.

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20. How long do Trilogy products last once opened?

Once opened, Trilogy skincare products have a shelf life of 6-12 months. You will find the best-after-opening symbol (look for a small symbol representing an opened jar) is printed on the outer packaging of all Trilogy products.

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21. Should I store my Trilogy products in the fridge during summer?

No, there is no need to store Trilogy products in the fridge.  Simply avoid storing the products where there are extremes of temperature and away from direct sunlight. 

See product care for storage advice.

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22. Can you please supply me with samples so I can try your products?

We are sorry; we are unable to supply samples of our products.  Testers are available in store for you to trial.

See stockists for a list of Trilogy retailers in your area.

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Question not covered?

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