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Frequently asked questions

To give your parcels the best chance of arriving on time, please order by Monday the 15th of December 2025.

Trilogy products are made in New Zealand using sustainably sourced natural ingredients.

Many Trilogy products are suitable during pregnancy. Always check labels or consult your healthcare provider.

Most products are best used within 6–12 months of opening. Check the PAO (Period After Opening) symbol on the packaging.

Trilogy uses natural essential oils for scent—no synthetic fragrances.

Yes, our products are formulated with high-performance natural ingredients and are free from synthetic fragrances, petrochemicals, and GMOs.

NATRUE certification guarantees that a product is made with natural and organic ingredients, free from synthetic fragrances, petrochemicals, and GMOs, and is not tested on animals. It’s an internationally recognized standard for authentic natural skincare.

BioGro certification is New Zealand’s most trusted organic standard. It means the product is made without synthetic chemicals, GMOs, or animal testing, and meets strict organic production and sustainability criteria

BioGro is New Zealand’s leading organic certifier, focused on sustainable farming and ingredient traceability. NATRUE is an international standard for natural cosmetics, ensuring products are made with natural ingredients, free from synthetics, and ethically manufactured. Trilogy products often carry both certifications for full transparency and trust.

Absolutely. Trilogy products work well alongside other clean skincare brands—just layer from lightest to heaviest.